Below is a list of the various modules available for each of the areas that we cover. Simply click on the module to find out more about each.
INDUCTION MODULES
Day One
Module 1 Introduction to the Induction Programme
Module 2 Value of Research
Module 3 Qualifying Clients
Module 4 Sales Calls and Pitching
Module 5 Fabbing Products
Module 6 Role-Plays
Day Two
Course 7 Overcoming Objections and Role-Play
Course 8 The Client Visit
Course 9 Control
SALES TRAINING
Course 1 Assertiveness
Course 2 Business Development
Course 3 Handling Difficult and Emotive situations
Course 4 Effective Account Management
Course 5 Negotiation skills
Course 6 Time Management
MANAGEMENT DEVELOPMENT TRAINING (New or Inexperienced Managers)
Course 1 Leadership v Management
Course 2 Effective 1-1’s
Course 3 Coaching skills
Course 4 Motivating a Team
Course 5 Team Building
Course 6 The Assertive Manager
Course 7 Dynamic Training
MANAGEMENT DEVELOPMENT TRAINING (Experienced Managers)
Course 1 Advanced Coaching and Feedback
Course 2 Competency based recruitment
Course 3 Dealing with challenging team members
Course 4 Managing and Billing
Course 5 Managing Managers
Course 6 Managing Over-achievers
Course 7 Praise and feedback
Course 8 Progressive Meetings
Course 9 Succession Planning
CUSTOMER SERVICE
Customer Service 1-day programme
EXECUTIVE COACHING
Executive Coaching Overview
To find out more information or to book training, please email or call Charlotte Mullen on 0207 612 3901
To download the booking form and book your sessions, please click here.
